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Support Requests

Please contact eXtensi Support if:

• you find what appears to be a bug in Agile Tools & Filters for Jira Software

• you have a general configuration or usage issue

• you want to as about pricing, licensing and new features

When contacting , please include the following information:

• Agile Tools & Filters for Jira Software SEN

• Agile Tools & Filters for Jira Software version

• Jira Software version and hosting type

• Used browser type and version

How to get SEN and Version?

To find your product SEN and version:

1. Navigate to Manage Apps from the Jira Administration Menu.

2. Click Manage Apps under Atlassian Marketplace.

3. Locate Agile Tools & Filters for Jira Software and expand the information. The Installed Version and License SEN are displayed.

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Jira Software Version

To find your Jira Software version, navigate to Applications from the Jira Administration Menu.