{"xsrfToken":"BP9G-EE2C-IEB7-QNEZ_3c2bdff692adb009d7e62234ac235613deffb258_lout","branding":{"id":"7","key":"extensi","name":"General Support","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image","logoId":"7","isLogoAvailable":true,"helpCenterTitle":"Welcome to the eXtensi support portal!","sharedPortalName":"eXtensi Support Zone","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to the eXtensi support portal!","sharedPortalName":"eXtensi Support Zone","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#0d2c54","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0767b8b3-3bf6-43d3-ba65-8d4afcb40375/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNGJiMzAwZS05NTFkLTQ2NmItYjI1Ni1hN2Y2YmQzNTE0MWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA3NjdiOGIzLTNiZjYtNDNkMy1iYTY1LThkNGFmY2I0MDM3NSI6WyJyZWFkIl19LCJleHAiOjE2MTA5MDA4MjIsIm5iZiI6MTYxMDkwMDE2Mn0.ePaA7puJvOWHQJLiDvElN2HhsV1w6Az8LhWHhAONjmg&client=c4bb300e-951d-466b-b256-a7f6bd35141d&height=300&mode=fit","bannerMediaApiFileId":"0767b8b3-3bf6-43d3-ba65-8d4afcb40375","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"extensi","projectId":10201,"serviceDeskId":7,"name":"General Support","description":"<p>Welcome! You can raise a General Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"68","name":"Sponsored development","descriptionHtml":"","callToAction":"Sponsored development","introHtml":"<p>Sponsor a new feature</p>","icon":11237,"iconUrl":"https://extensi.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11237","groups":[11],"key":""},{"id":"42","name":"Support request","descriptionHtml":"","callToAction":"Support request","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10524,"iconUrl":"https://extensi.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10524","groups":[11],"key":""},{"id":"47","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10507,"iconUrl":"https://extensi.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10507","groups":[11],"key":""},{"id":"46","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10538,"iconUrl":"https://extensi.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10538","groups":[11],"key":""},{"id":"45","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10526,"iconUrl":"https://extensi.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10526","groups":[11],"key":""},{"id":"64","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10512,"iconUrl":"https://extensi.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10512","groups":[11],"key":""},{"id":"73","name":"Demo access","descriptionHtml":"","callToAction":"Demo access","introHtml":"<p>Try out apps on our demo server</p>","icon":10532,"iconUrl":"https://extensi.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10532","groups":[11],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[73,42,46,47,64,68,45]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EXTENSI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":45,"projectId":10201,"form":{"name":"Other questions","descriptionHtml":"","callToAction":"Other questions","intro":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","instructions":"","icon":10526,"iconUrl":"https://extensi.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10526","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/45","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/45","calendarParams":{"firstDay":0,"date":"2021-01-17T16:17:02+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNGJiMzAwZS05NTFkLTQ2NmItYjI1Ni1hN2Y2YmQzNTE0MWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MTA5MDE0MjIsIm5iZiI6MTYxMDkwMDE2Mn0.75yF9lHqiQxiBr0uTvdehtdk7f586GKAFUK5oVLfuLc","targetCollection":"upload-project-10201","endpointUrl":"https://api.media.atlassian.com","clientId":"c4bb300e-951d-466b-b256-a7f6bd35141d","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=extensi","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BP9G-EE2C-IEB7-QNEZ_3c2bdff692adb009d7e62234ac235613deffb258_lout","baseUrl":"https://extensi.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c4bb300e-951d-466b-b256-a7f6bd35141d","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}